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Frequently Asked Questions
Q: Where do I get my login/password?
A: Please use the same user name and password you use to log into the Online Directory of Actuarial Memberships or to register for an SOA event. If you have not logged into the SOA site before or don't remember your login
information, you can contact Customer Service at 888.697.3900 or via e–mail for assistance.
Q: When do my dues need to be paid?
A: Payments are due by February 1. A 20 percent late fee will be assessed on May 1; an additional 30 percent late fee will be assessed on August 1.
Q: Can I pay with a check or money order?
A: Checks and money orders are accepted through the mail only. You may pay online with a credit card.
Q: Can I renew multiple members at one time?
A: You cannot renew multiple members through a single login. If you wish to pay for multiple members you may do so by mail.
Q: How can I get a copy of my invoice?
A: Invoices can be printed online
or you may contact Customer Service at 888.697.3900 or via e–mail for a printed copy of your invoice.
Q: How do I get a receipt or check to see if my dues have been paid?
A: Please login to the "My Profile" section online and then go to "Order History." Click on your membership order and print a receipt. If you have not logged into the SOA site before, or don't remember your login information, you can contact our Customer Service Center at 888.697.3900 or via e–mail for assistance.
Q: How do I join a section?
A: There are three ways to join a section:
- If you are a SOA member, you can add or delete sections online using the
Dues Online Renewal system.
- If you are a SOA member and have already paid your dues you will need to
contact Customer Service at 888.697.3900 or via e–mail.
- If you are not a SOA member please go to the Section portion of SOA.org and download
the
 Professional Interest Section Membership Enrollment Form
Fill it out and send it in with your payment.
Q: How do I apply for a waiver?
Please download the dues waiver application. You can send the application by fax to
847.273.8532 or by mail.
Q: How do I resign my membership?
A: A letter must be sent to the SOA requesting membership resignation and stating your reason for wanting to resign. Please forward this letter to:
Society of Actuaries
c/o Dorothy Pedroza
475 North Martingale Road Suite 600
Schaumburg, IL 60173
Q: How do I reinstate my membership?
A: Contact Dorothy Pedroza, Membership Representative, at 847.706.3532. Please be sure to provide current contact information, so that an application for reinstatement can be sent to you.
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